Customer Service Assistant

Boston Digital is a tech incubator based in Hertford and is involved in the development of a number of exciting and innovative tech products, ranging from GPS location sharing apps to anti-credit card fraud software.  

We’re currently recruiting for a part-time Customer Service assistant to support the team through a period of growth. 

This is an opportunity to work with a diverse and experienced group of people including an ex CEO of Google Shopping & an ex Director of 3G. 





Responsibilities  

  • Ownership of consumer support requests via multiple channels such as phone, email etc. 
  • Liaise with other areas of business to provide real-time customer feedback 
  • Perform hands-on product testing 
  • Additional administrative tasks as and when required 




Requirements: 

  • Competent in Microsoft Office products including word and excel 
  • Strong communication skills 
  • Quick learner and team player 
  • An interest in everything technical is a plus 




Experience is not essential as full training will be given. 

 

Salary: £12/hour
Hours per week: 10 (Monday – Friday, 2 hours per day. The timing is negotiable)